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REASONS FOR RETURNS:

1. Wrong Size.

2. Wrong Item Shipped.

3. Defective Item.

Return your product with a copy of your packing slip and invoice.

 • All items must be returned in a new, unworn, and unwashed condition. All original tags must still be attached.

 • Please specify the reason for the return on the original invoice. Only one of the reasons stated above will validate a return.

• If you received a defective item, please notify us within 3 business days of when you received the product to qualify for an exchange. If you fail to provide us with a prompt notification, we may not authorize your exchange.

We do not refund shipping costs on exchanges, unless there was a processing error on our behalf. If such an error occurs we will refund original shipping.

Pack your item(s) in the original shipping box if possible and insure your package for the full value of merchandise and return it to us using the delivery service of your choice. Include a copy of the original invoice. Strainz Clothing Company is not responsible for lost or damaged return packages. We will notify you via e-mail once your return has been processed.  

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